In April 2025, Academic Technology Support Services (ATSS), in collaboration with academic technology professionals across the University of Minnesota system, conducted a series of focus groups to understand instructor sentiments and address the complexities of integrating generative AI into higher education. Focus group participants included instructors from multiple University of Minnesota campuses. The goals were to gauge instructors' feelings about the value and applicability of these tools in and beyond the classroom, and to identify where common assumptions about generative AI break down across different disciplines. Note: throughout this post, “generative AI” and “AI” are both used to refer to the broad category of artificial intelligence that can produce content such as text, images, video, audio, and/or code. Focus group process ATSS partnered with Usability Services to establish the session goals, determine participant recruiting criteria, craft the interview protoco...

Overview Academic Technology Support Services (ATSS) and the Office for Digital Accessibility (ODA) tested the usability of the Canvas: Remove Course Content article text and video with UMN instructors. Participants identified three key findings: time commitment, rationale, and archiving. The project team addressed the findings by making targeted changes to the article. Usability partnership & study process For this study, the Canvas: Remove Course Content article was selected for two reasons:  instructors and staff are preparing to meet the April 2026 digital accessibility deadline ATSS had heard from the academic technology community that some instructors are confused about removing vs. deleting content from a Canvas course With the University of Minnesota Usability Services team, our project team developed a focus question to guide our study: What motivates people to improve the accessibility of their course? We then determined the criteria for participant recruitment, ...